Skip to content
Mogged
Social services & housingAgency

Commonwealth Services Delivery Agency

Centrelink

1 July 1997 – 1 October 2005

Renamed Centrelink in 2005.

Statutory agency, operating as Centrelink, that delivered pensions, benefits, allowances and related services on behalf of several policy departments under purchaser–provider agreements.

Names over time

  1. Commonwealth Services Delivery Agency1997–2005
  2. Centrelink2005–2011

How it came into existence

Established on 1 July 1997 by the Commonwealth Services Delivery Agency Act 1997 and began operations on 24 September 1997, formed from the area and regional office network of the Department of Social Security and the income support and student assistance staff of the Department of Employment, Education, Training and Youth Affairs, including those of the Commonwealth Employment Service. Jobseeker registration, assessment and referral followed from the Commonwealth Employment Service on 1 May 1998.

Legislation: Commonwealth Services Delivery Agency Act 1997

Changes during its life

  1. 24 September 1997Began operating under the name Centrelink.
  2. 21 October 1998Moved to the Family and Community Services portfolio when the Department of Social Security was replaced.
  3. 26 October 2004Moved to the new Human Services portfolio.

How it ended

Renamed Centrelink on 1 October 2005 by the Human Services Legislation Amendment Act 2005, which abolished its board and renamed its Act the Human Services (Centrelink) Act 1997.

Main functions

  • Delivery of pensions, benefits and allowances
  • Jobseeker registration, assessment and referral
  • Student assistance payments
  • Family assistance payments
  • Customer service centres and call centres

Where it sits

Last in the portfolio of Department of Human Services.

Lineage

Loading lineage…

Sources