Health, ageing & disabilityAgency
Private Health Insurance Complaints Commissioner
1995 – 1998
Renamed Private Health Insurance Ombudsman in 1998.
Independent statutory office that handled complaints from consumers about private health insurers, and about hospitals and practitioners in relation to private health insurance.
Names over time
- Private Health Insurance Complaints Commissioner1995–1998
- Private Health Insurance Ombudsman1998–2015
How it came into existence
Established in 1995 under amendments to the National Health Act 1953 made as part of the 1995 private health insurance reforms.
Legislation: National Health Act 1953
How it ended
Renamed the Private Health Insurance Ombudsman in 1998.
Main functions
- Complaints about private health insurers
- Mediation of disputes between members, insurers and providers
- Advice to government on private health insurance consumer issues
Where it sits
Last in the portfolio of Department of Health and Family Services.
Lineage
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Sources
Government records and websites
Other sources
Some dates or links for this organisation are not fully confirmed. Corrections are welcome.