Aged Care Commissioner
1 May 2007 – 1 January 2016
Independent statutory office that reviewed decisions of the department's aged care Complaints Investigation Scheme and examined complaints about the scheme and about the conduct of the aged care accreditation body.
How it came into existence
Established on 1 May 2007 by the Aged Care Amendment (Security and Protection) Act 2007, which inserted the office into the Aged Care Act 1997 and replaced the Commissioner for Complaints as the departmental Complaints Investigation Scheme replaced the Complaints Resolution Scheme.
- Independent review of aged care complaints decisions
Legislation: Aged Care Act 1997 (as amended by the Aged Care Amendment (Security and Protection) Act 2007)
Changes during its life
- 18 September 2013Moved with aged care from the Health and Ageing portfolio to the Social Services portfolio.
- September 2015Returned to the Health portfolio when aged care moved back to the Department of Health.
How it ended
Replaced on 1 January 2016 by the Aged Care Complaints Commissioner, which took over both the department's complaints scheme and the Commissioner's review functions.
- Independent review of aged care complaints decisions
Main functions
- Review of Complaints Investigation Scheme decisions
- Examination of complaints about the department's complaints handling
- Examination of complaints about the accreditation body's conduct
- Own-motion investigations and advice to the Minister
Where it sits
Last in the portfolio of Department of Health.
Lineage
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Sources
Primary sources
- Australian Government Organisations Register (Department of Finance, data.gov.au) (listed from 11 December 2014 to 30 November 2015)
Government records and websites
Some dates or links for this organisation are not fully confirmed. Corrections are welcome.